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An Online Parts Division of Village Motorsports Est. 1963

Customer Support:
866.601.3827

 

PARTS PIT STOP Return & Exchange Guidelines

 
 

Bombardier Cylinders, Crankshafts, and Short Blocks have additional core charges from the manufacturer.  These charges are refunded after the used part (core) has completed the manufacturer evaluation.  Once the core item is returned to Parts Pit Stop, it is promptly returned to the manufacturer.  Refund amount is the exact value refunded by the manufacturer, refunded to the purchaser’s original payment method.  Core refunds take approximately 4-6 weeks to finalize.

Core returns are the responsibility of the customer. Parts Pit Stop does not provide return labels or reimburse ship costs for core returns. 

EXAMPLE:

> BRP Cylinder           $75.00        Consignment Fee (core)

> BRP Crankshaft       $200.00      Consignment Fee (core)

> BRP Short Block      $700.00     Consignment Fee (core)

If you have questions about a BRP return, feel free to email our Support Team.


Return Process 1


COMPLETE ONLINE RETURN FORM


Fill out the return form within 15 days of receiving your order.

Click here for our return form.

Please allow 24-36 hours to receive return instructions.

Return A Package

Return Process 2


RETURN AUTHORIZATION PROCESS


Once you have received your RMA number and return instructions, package up your return in the original packaging. 

Include a copy of your invoice and your RMA number inside the package.

Please note: All returns must have their original packaging with the part number intact. Any return without the original part number or writing on the box will be refused and returned to the customer. Do not write your RMA number on the box.

Return Process 3


SEND ITEMS TO PARTS PIT STOP


Mailing Address:

Parts Pit Stop
YOUR UNIQUE RMA
3700 Plainfield Ave NE
Grand Rapids, MI 49525

Once we receive your return, it will be credited to your original payment method.


Dividing Line

Notice:


All returns are subject to a 25% restocking fee.

Any returns submitted after 15 days are subject to refusal.

Electrical items, decals, stickers, emblems are non-returnable items and will not be approved for return.

Any item that has been installed or attempted to be installed will be refused.

Any item without the original packaging and part number will be refused.

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